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Available on the Corporate plan. This feature is part of woku’s enterprise capabilities. Talk to our sales team.
To meet access management requirements, woku automatically deactivates members without recent activity for a defined period, with a prior notice. The period is a configurable parameter per company.

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Configuration

In the company settings, the days until automatic deactivation field defines the allowed inactivity window:
  • It is a configurable parameter per company.
  • Default value: 90 days.
  • 0 disables automatic deactivation.
  • Recommended minimum: 7 days.
Where it is configured. The days until automatic deactivation parameter is managed as self-service from the interface, in Company → Settings, by adjusting the days until automatic deactivation field.Any value you set (including 0 to disable) takes effect in the next daily review.

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How it works

  • On every successful login, the user’s last access date is recorded.
  • A daily process reviews, for each company with the feature enabled, the active members:
    • 7 days before the window is reached, a notice is sent.
    • When the window is reached, the member moves to an inactive state.
  • An inactive member is blocked for that company until an administrator or owner reactivates them.
  • Newly created accounts are not deactivated immediately: the window is counted from the last access or, if the user has never signed in, from the creation date.
The prior notice and the deactivation are notified to the member within the application and by email.

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Reactivate a user

An administrator or owner can reactivate an inactive member, which restores their status to active and returns their access.