AI for continuous improvement by listening to your customer
We measure your customer feedback so you can make better decisions.
No app downloads • No endless forms • No delayed insights
Your customers are leaving and you don't know why
It worries me not knowing if what I'm doing is actually making a difference.
It's frustrating to hear about problems when it's already too late to do anything.
It keeps me up that one bad experience can change how people see us.
It makes me uneasy making decisions based on gut feeling alone.
It stresses me out to keep running things that aren't really landing.
It bugs me that we mistake showing up for actually connecting.
If you don't know how your customers feel, you're deciding blind.
Listen sooner, decide better
One image instead of a thousand questions
Folder-based analysis, no manual work
AI that groups reviews and generates ready-to-use reports
Measure experience with a simple, fast system that helps you make decisions.
Three steps to valuable insights
Upload a photo of what you're evaluating
Choose an image and title that represents the experience. Share it with your audience.
Your customers share their thoughts
Your audience rates 1-5 stars and leaves their feedback in text or audio, in under a minute.
Instant reports
AI groups reviews by topic, identifies opportunities, and generates reports ready to present to management.
So simple it doesn't need a user manual.
How organizations measure experience with woku
Measure the impact of your community programs
Join institutions that already trust woku.
All the tools you need to understand your customers
Automatic review classification
Capture reviews in text or audio
Multi-level reports in one click
Chat with your reviews
WhatsApp alerts
Create NPS by program or workshop
Integrate our API to capture reviews via WhatsApp and email
Everything you need to scale your experience management
From endless surveys to quick feedback
Format
Multiple questions, sections, and pages.
One image, star rating, and text or audio comment.
Response time
3 to 10 minutes depending on the number of questions.
30 to 60 seconds to submit feedback.
Response rate
Low (5% - 15%)
Up to 80%
Results analysis
Export responses, clean data, and create manual reports.
Automatic reports: multi-level analysis by woku and folder.
Alerts
No alerts
Instant WhatsApp notifications
Boring surveys
woku - Quick feedback
Don't settle for less data and more work.
What our customers are saying
María Fernanda Díaz de Arcaya
Executive Director
Gearbox
"Without woku, designing and analyzing surveys was really difficult. It was frustrating, especially because the analysis wasn't efficient and constantly reminding participants didn't help either. What I love most about woku is that it lets users respond about what they consider important. Now we can see results instantly, send summaries the same day, and improve faster."
Gonzalo del Río
Director
Dirección de Innovación UCSC
"Before woku, we used surveys to collect people's perceptions of our programs, but analyzing the results for continuous improvement took us weeks. With woku, we collect and synthesize information quickly and efficiently, getting multi-level analysis: activities, sessions, modules, and programs, all with one click. It has made evaluating our services much easier."
Patrick Puchi
Digital Marketing Manager
Facultad de Ingeniería UdeC
"Before woku, we measured activities with surveys, but they took too much time to create and analyze, causing us to lose valuable feedback and improvement opportunities. woku allowed us to collect opinions on activities, events, projects, and products. From the first use, we centralized feedback and generated automatic reports with one click to make better decisions."
Natasha Alvear
Communications Manager
Emprende UCSC
"Our experience with the platform has been very rewarding. We've used it for activities with our entrepreneurs, performance evaluation, and most notably, to evaluate classes in an innovation training program for 500 university students at UCSC. woku has been a great help in understanding the quality of our work from the customer's perspective."
Join a community of people-centered organizations.
Frequently asked questions about woku
We exist so no business ever loses a customer over something they didn't know
Fill out the form and start measuring your experience today.
