Detect problems and fix them before you lose customers

Pulso talks with your customers in 1 to 2 minutes, detects risk signals and triggers alerts so your team can act in time.

Pulso Agent

Active conversation

Customer

My order arrived 4 days late and nobody got back to me when I asked what was happening.

10:24

Pulso Agent

Sorry to hear that. Hold on a moment, I'll connect you with a customer service representative.

10:25

Listen, detect and act

Pulso plugs into key moments of the experience to understand what's happening and activate the right integration or the right person before the problem grows.

Listen

Short conversations via call, web or WhatsApp.

Detect

Identify risk signals and urgent issues.

Act

Send alerts or trigger integrations to close the loop.

It doesn't just measure experience. It protects it.

Pay for the conversations you need

Pulso runs on monthly and annual plans based on volume. Every plan includes agent conversations, alerts to act in time and connections to your systems.

Each conversation includes up to 3 minutes. If a conversation goes over 3 minutes, it consumes an additional conversation. Over 6 minutes, it consumes another one, and so on.

Starter

US$100/ month

To try Pulso at one key point of the experience.

  • 100 conversations per month
  • Native alerts
  • API and webhooks
  • Up to 3 minutes per conversation

US$1 per included or additional conversation

Request demo
Recommended

Growth

US$850/ month

For teams that want to use Pulso at several moments of the journey.

  • 1,000 conversations per month
  • Native alerts
  • Integrations
  • API and webhooks
  • Up to 3 minutes per conversation

US$0.85 per included or additional conversation

Request demo

Scale

Custom pricing

For companies with high volume, multiple teams or critical CX processes.

  • Over 1,000 conversations per month
  • Advanced integrations
  • Implementation support
  • CX guidance
  • Custom alert and escalation rules
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Don't lose customers over problems you could have caught in time

Pulso talks with your customers, identifies risk signals and triggers integrations or alerts so your team can resolve before it's too late.